Privacy & Cookies Policy

Welcome to SayShan Technologies. We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy and Cookies Policy applies to all information collected through our website, mobile applications, and any other services we provide.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it.

We collect several types of information to provide and improve our services to you. The types of information we collect include:

1. Personal Information

• Contact Information: Name, email address, phone number, company name, and mailing address
• Account Information: Username, password, and account preferences
• Business Information: Company details, job title, and business requirements
• Payment Information: Billing address and payment method details (processed securely through our payment partners)

2. Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and features used
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

3. Information from Third Parties

• Social media platforms (if you choose to connect your accounts)
• Business partners and service providers
• Publicly available sources

We use the collected information for various purposes to provide, maintain, and improve our services. Here's how we use your data:

Purpose	Description
Service Delivery	To provide, maintain, and improve our AI solutions and services
Communication	To send you updates, newsletters, and respond to your inquiries
Personalization	To customize your experience and provide relevant content
Analytics	To analyze usage patterns and improve our services
Security	To protect against fraud, unauthorized access, and security threats
Legal Compliance	To comply with legal obligations and enforce our terms

The security of your personal information is extremely important to us. We implement a variety of security measures to maintain the safety of your data:

Security Measures We Implement:

• Encryption: All data transmission is encrypted using SSL/TLS technology
• Access Control: Strict access controls and authentication mechanisms
• Data Centers: Secure, enterprise-grade data centers with 24/7 monitoring
• Regular Audits: Periodic security audits and vulnerability assessments
• Employee Training: All employees are trained on data protection and security protocols
• Incident Response: Comprehensive incident response and disaster recovery plans

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

When We May Share Your Information:

1. Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.
2. Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or comply with legal processes.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

All third parties with whom we share your data are required to maintain appropriate security measures and comply with applicable data protection laws.

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.

Types of Cookies We Use:

Cookie Type	Purpose	Duration
Essential Cookies	Required for the website to function properly	Session
Performance Cookies	Collect information about how visitors use our website	Persistent
Functional Cookies	Remember your preferences and settings	Persistent
Targeting Cookies	Deliver relevant advertisements and content	Persistent

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that blocking or deleting cookies may impact your experience on our website.

You have certain rights regarding your personal information. Depending on your location, these rights may include:

Your Data Protection Rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit. These third-party sites may have different privacy practices and terms of use.

Social Media Integration:

Our website may include social media features and widgets that are provided by third-party social media platforms. These features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the feature to function properly.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.

We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.